search-blue
rounded-close
Bonus
Get Bonus
Bonus
Get Bonus
Bonus
Get Bonus
Bonus
Get Bonus
Bonus
Get Bonus
logo
time-icon Updated: 09.11.2024

Jackpot City

star 8.0/10
Payments
PaysafecardiDebitE-CheckInstadebitmore-dots
🎁 Welcome Bonus

100% up to C$1600

Play Now T&CsMake sure you are over 18 to participate. Eligibility for bonuses is subject to Jackpot City's Terms and Conditions. This site contains affiliate links. Always play responsibly.
Why You Should Trust RatherDashingGames

Transparency
Only objective and fair reviews. We create honest ratings based on our experience and closely researched information.

Independent rating
We have an original database of Canadian online casinos. Thus, we can perform independent research.

Gambler control
We provide educational resources to prevent gambling addiction.

Security
We pick only trustworthy and safe casinos with robust security measures. A blacklisted casino in Canada will never make it to our rating.

Risk-free gambling
We provide profound tips for profitable gaming budgeting and guidance for quick casino transactions.

Similar Casinos +
Summary+

Jackpot City Brief Review

🪧 Year of Foundation 1998
🤵 Owner Digimedia Limited Casinos
📃 License Malta, Kahnawake, Alderney, Ontario
🎲 Number of Games 400+
🃏 Live Casino Yes
🎟 Number of Live Games 100+
🔢 RTP 97.84%
🌍 Languages English, Français, English (ON), Français (ON), 國語, 粵語
💵 Min. Deposit $5
💎 Min. Withdrawal $50
🔥 Max Withdrawal $10,000 every 24 hours
🪙 Currencies CAD, BRL, CHF, EUR, GBP, INR, JPY, MXN, NOK, NZD, PLN, RUB, SEK, USD
🌪 Payout Speed Up to 3 Business Days
🎁 Welcome Bonus 100% up to C$1600
💰 1st Deposit Bonus 100% match up to $400
💰 2nd Deposit Bonus 100% up to $400
💰 3rd Deposit Bonus 100% up to $400
💰 4th Deposit Bonus 100% up to $400
💱 Wagering Requirement x35
🔴 Live Chat On the website
📩 Email [email protected]
📞 Phone 1 800 768 1946
AstroPayE-CheckGiropayiDebitInstadebitInteracMasterCardMuchBetterNeoSurfPaysafecardTrustlyVisa
Pros
pros-icon
  • Canadian players are welcome warmly
  • Great jackpot network
  • Efficient customer support service
  • Solid licence
  • User-friendly interface
Cons
cons-icon
  • No welcome bonus for live dealer games
  • Slightly delayed payouts

The Jackpot City casino is one of the most popular and trustworthy online operators available in Canada. Given its operating experience of over 25+ years, it is also a reliable option for all the gamblers who enjoy betting diversity and value convenience in banking and flexibility in bonuses.

To ensure you are well-informed about all the aspects of gambling, our team has explored it closely to provide you with a detailed review. 

Jackpot City Gallery

Jackpot City has a wide range of releases that can be divided into several major categories. You can find plenty of video slots and a live casino lobby here. The Jackpot City live dealer section is divided into several sections based on the genre. Thus, gamblers can have quick access to all available variants of blackjack, roulette, baccarat, and game shows, among others. So, we should admit that this brand seems to be an excellent choice for all live casino fans!

How To Sign Up With Welcome Bonus

Before you will be able to explore all the vast possibilities of Jackpot City, you will be requested to create an account. Only after that will you be able to fully navigate the website and discover all available banking options, bonuses, and available releases. To ensure you start your wagering adventure at this casino the best way possible, our authors at Rather Dashing Games have prepared a step-by-step guide on registering and claiming your sign-up reward.

1. Sign Up

The registration process is super easy. All you need to do is to:

  • Press the “Sign Up” button.
  • Fill in the form providing your country, username, password, and phone number. Also, indicate your postal address and billing information.
  • Confirm that you are 18+ of age and agree to the terms and conditions.
  • Press the “Register” button.
Sign up form of Jackpot City

2. Login

You can log in as soon as your account is created. Use the “Login” button for this. All you need to access your profile is to provide your username and password. Hit the button, wait for a couple of seconds, and you will be logged in. 

Login button on Jackpot City

3. Make The First Deposit

To make your deposit, you need to go to the cashier. Select a preferred payment method then. You will be requested to indicate the sum of the deposit and provide your banking details. As soon as all the information is filled in, just confirm that you would like to make the transaction and wait for the money to be credited to your balance.

Deposit button on Jackpot City

4. Check For A Bonus

Soon after the first deposit is made, you can claim a welcome bonus offer. Unfortunately, the Jackpot City casino’s offers are quite limited, and they are not always available, but they do appear from time to time. You can check if there is any promo available for live dealer games in the corresponding section on the site. Even if the signup package is only for slots, we would still encourage you to activate it and benefit from a lucrative reward.

Bonus button on Jackpot City

5. Choose A Live Game And Play

Given how big the live dealer lobby is at Jackpot City, you can surf It to explore the options. Once you decide which game you would like to enjoy, hit the “Play” button. Normally, there is no demo mode for live casino releases, so you will start playing for real money right away. You can switch the game at any time, so you do not need to be too picky with your first release. 

Live game selection on Jackpot City

Best Slot Game Types

You can find a wide range of slots on the Jackpot Cite site. For instance, you can choose from classic 3-reel and 5-reel versions and games with progressive jackpots. Below, we highlighted the top slots presented at this casino.

Fortune Gems

This slot by Jili Games has an outstanding Asian theme and will surprise you with fantastic graphics. The RTP is 97%. This slot includes three rows, three reels, and five paylines. The Fortune Gems slot does not have Scatters, but you can benefit from 4-high-evaluate symbols and Wilds. Stakes for this game start from $0.1 to $100 per round. The maximum winning is x375.00.

Sweet Bonanza

This is a legendary fruit-themed game by Pragmatic Play with thousands of Canadian fans. The slot has a 6×5 grid, free spins, multipliers, bonus buy, and pay-anywhere key features. The RTP is 96.51%. You may start with a $0.2 sum for stakes and move on to $100 per spin. The maximum win is  x21100!

Fortune Mouse

PG Soft created this game after learning Chinese folklore. The studio wanted to develop something unique about the Zodiacs. This slot has a 3-reel, 3-row layout, and only one bonus feature. The RTP is 96.96%. The game has a gold-coloured theme and a Mouse in the centre of all events. The minimal bet is $0.25 per spin, and the maximum limit is $250.

Exclusive Canadian-Themed Games

Jackpot City provides several interesting Canadian-themed games for fans. For instance, look at Break Away. This is a hockey-themed slot for gamblers who like this popular sport in Canada. On top of that, you can try Agent Jane Blonde Returns. Although the game has a spy theme, the graphics can remind of cold Canadian cities covered with snow.

Types Of Live Games At Jackpot City Online Casino

The Jackpot City live dealer lobby consists of more than 50 games with high-quality releases broadcasted from top-notch studios located across the world. It offers betting options for all popular live casino genres, as well as some niche ones. Most of them are powered by Evolution Gaming, but products by other studios are also integrated here.

Live Blackjack at Jackpot City

Live BlackJack

Range of bets: $1 – $10,000

Maximum Win: Depends on side bets and table limits

Blackjack is one of the most popular genres of the live dealer suite at Jackpot City, so no wonder the biggest number of variants is available in this category. Players can try to beat the dealer’s hand in more than 25 releases. As for the blackjack variants, the most popular among them are MultiPlayer Blackjack, European Blackjack Gold Blackjack, Multihand Spanish 21 Blackjack, and European Blackjack Gold.

Liva Baccarat at Jackpot City

Live Baccarat

Range of bets: $1 – $10,000

Maximum Win: x262,144

Live baccarat is another excellent choice if you are a fan of card games. The number of variants is not as big as in the blackjack category, but you can still find 5+ interactive releases to play in real-time. The gameplay is quite intuitive for most of them, so you will grasp the rules quickly, even if you are new to this kind of entertainment. We would certainly recommend you try Super Sic Bo, Speed Baccarat, and Baccarat Squeeze. All of them are provided by Evolution Gaming.

Live Roulette at Jackpot City

Live Roulette

Range of bets: $0.10 – $10,000

Maximum Win: x2,000

Usually, the roulette section is one of the biggest online operators, but this is not the case for the Jackpot City live casino lobby. Still, there are 10+ of the finest variants that meet expectations and cover the needs of practically all players. Those are European, French, and American variants. Speed and Lightnight roulette variants by Evolution are also highly popular.

Live Poker at Jackpot City

Live Poker

Range of bets: $0.10 – $2,500

Maximum Win: Depends on the bankroll

At the time of writing this Jackpot City review, we could enjoy both poker types: video poker and traditional live poker rooms. However, the one played at the table with other players is certainly more popular with customers of this website. Despite that, there are not so many variants of it integrated. Still, you can enjoy Live Caribbean Stud, Live Texas Hold’em, and Live Three Card Poker by Evolution, among others.

Live Game Shows at Jackpot City

Live Game Shows

Range of bets: $0.10 – $5,000

Maximum Win: x50,000

Live game shows are another exciting category to pay attention to in this casino. They are mostly represented by releases from Evolution Gaming. We have to admit that this provider has quite a decent collection of releases in this genre. Those are, of course, the famous Dream Catcher, Deal or No Deal, Stock Market, and Mega Ball.

Jackpot City Software Providers

All the abovementioned games are supplied by top studios with many years of experience in the gambling world and fine live dealer collections. Our analysts at Rather Dashing Games selected those software providers that are certainly worth your attention, given their reputation and the high quality of their products. The variety of genres and releases also played an important role in our choice. The following studios power the Jackpot City lobby:

Official LogoProviderKey Facts
Evolution GamingOver 20 years of experience in the gambling industry, a collection of 100+ live dealer games. Most popular genres: roulette, blackjack, game shows.
Real DealerMore than 5 years of experience and over 30+ games releases. Roulette and blackjack are the most popular genres.
EzugiHas been developing games for more than 13 years already. There are 30+ games in portfolio, and the majority of them are devoted to poker and baccarat.
Pragmatic PlayStarted its path in gambling industry with slots but has recently launched a live dealer suite. Currently, there are more than 15 live casino releases in its portfolio.
Games GlobalDespite being in the industry for over 25 years, there are not so many live dealer games in its portfolio (under 30). Card games are among its most popular games.

All Available Casino Bonuses

The bonus section is not as vast at Jackpot City as some players would like it to be. Still, there are several lucrative promotions worth your attention. First of all, those are numerous progressive jackpots (they are mostly focused on slots). The jackpot live results can be checked easily, so players are always aware of what wins they can land there.

Then there are also some temporary offers that active players can claim. Those expire quickly, so we recommend you check the bonus section often. In this case, you will not miss any lucrative reward. Moreover, keep an eye on tournaments, as studios launch plenty of them.

Deposit Bonuses

The welcome offer is one of the most common ones in the reviewed casino. It consists of the special rewards granted on four initial deposits. As it often is, you need to meet a 35x wagering requirement to be able to withdraw winnings from it. This should be done within 7 days. The total sign-up package you can claim there is 100% up to $1,600.

Free Spins

This online casino frequently offers promotions where you can grab free spins as a bonus. For instance, playing Jackpot City Gold Blitz™ may bring you exclusive free spins for additional winnings. Plus, Canadian gamblers can deposit at least $10 and claim 10 daily spins for the Mega Millionaire Wheel™ slot.

Wheel Spin

Occasionally, the gambling platform provides exclusive wheel spins for regular players. For instance, it can be a part of Birthday bonuses or exclusive daily promotions.

VIP Program

Jackpot City will surprise you with a profitable loyalty program, which includes several levels – Bronze, Silver, Gold, Platinum, Diamond, and Privé. After registration and the first deposit, you can get 2,500 loyalty points. To move on from level to level, you need to collect points by playing games and participating in casino events. You can benefit from exclusive rewards, like free spins and cashback on each VIP club’s level.

Deposit Methods Tailored for Canadian Players

Jackpot City supports a bunch of payment methods for depositing, including bank cards, e-wallets, and others. Here are all of them.

cards

Credit and Debit Cards

The online casino accepts Visa and Mastercard deposits. Credit and debit cards are secure payment methods protected by robust encryption systems. These bank cards offer fast online transactions with low fees. Depositing via Apple Pay or Google Pay is also super easy. The minimum deposit is $10.

E-Wallets

The online casino offers one online wallet for depositing in Canada –  MuchBetter. It is the top-rated option among gamblers due to several benefits. This method provides faster online transactions and includes lower fesses than credit and debit cards. 

Bank Transfers

If you prefer to pay via your bank account, INSTADEBIT is a good choice. This popular on Canadian online casino market payment service enables gamblers to make instant money transactions between an online casino and their bank account without sharing financial information with the gambling site. Another popular method is Interac. It also enables instant deposits directly from your bank account to the online casino. Alternatively, you may pick Electronic Check for convenient payments via your bank account. 

Prepaid Options

Jackpot City also supports deposits via Paysafecard. This is beneficial for Canadian gamblers who prefer to pay with cash and not share their banking information. You only need to buy a special voucher with a certain sum ($10, $50, $100, etc.) at physical stores. Each voucher includes a 16-digit PIN code that you should indicate when depositing on the gambling site.  It is a fast and secure method without fees.

Cryptocurrency

Sadly, this online casino does not support cryptocurrency for deposits. Still, maybe it will change soon.

How To Deposit In Jackpot City

In order to make a deposit, you should:

  1. Go to the “Bank” button.
  2. Choose a preferred payment method. 
  3. Fill in all requested financial details.
  4. Indicate a desired deposit sum.
  5. Confirm the transaction. 

Normally, deposits arrive instantly. However, you can contact Jackpot City live support if you experience any delays.

How To Deposit In Jackpot City

How To Withdraw Winnings From Jackpot City

The process is quite similar to depositing. You need to 

  1. Go to the cashier and select a payment method. Normally, it would be the same as the one you used for balance top-up. 
  2. Fill in financial details.
  3. Indicate the desired withdrawal sum.
  4. Submit your cashout request. 
How To Withdraw From Jackpot City

Withdrawals normally take up to 24 hours, so be patient. Withdrawal limits – from $50 to $10 000. If you have any questions or issues with cash-outs, you can always write to the Jackpot City casino live chat.

Jackpot City Mobile App

Unfortunately, Android or iOS mobile apps are unavailable at Jackpot City, so you cannot download them from the app store. However, Jackpot City still gives users a chance to enjoy gambling on the go, as there is a convenient web version that is well-adapted for portable devices. Navigation is super easy, and design is highly responsible. Therefore, smooth mobile gambling is absolutely real with Jackpot City.

Jackpot City mobile version interface
Jackpot City live casino mobile version interface

Jackpot City’s Legal Standing in Canada

Jackpot City has several gambling licences – from Malta, Kahnawake, Alderney, and Ontario authorities. Let’s discuss online casino’s legality in Canada in more detail.

Licence and Regulatory Compliance

Each online casino that plans operation in Canada should have an official Ontario Gaming Commission licence. Obviously, Jackpot City has it.  So, there is no reason to worry about the website’s legality in Canada. The brand is legit, and it has proven this through the years.

Responsible Gambling Measures & Player Protection Policies

Jackpot City uses modern SSL protocols, Know-Your-Customer, and Anti-Money Laundering regulations to protect all players’ data. Plus, since the online casino tries to give a positive experience, it provides all the necessary responsible gambling tools. You can find detailed rules on playing responsibly and use a self-assessment test, which helps you appreciate how healthy your gambling behaviour is.

Besides, the gambling platform provides Players Limits (including for deposits, losses, and sessions) and a Bet Blocker Self-Exclusion tool. Plus, you can find contacts of Gambling Addiction Centres in Canada on the website of the Jackpot City casino, read self-help resources.

How Does Jackpot City Ensure Fair Play?

The online casino has eCOGRA certification that proves that the website provides only fair games based on cryptographic RNG (random outcomes). This reliable method ensures unpredictable game results and reduces the possibility of manipulations.

Interface And Usability

Navigation on the Jackpot City website is fairly simple and easy, thanks to the well-thought user experience and site structure. Thus, all the important services can be found in several clicks. Bonuses, games, promotions, banking, and Jackpot City live help have shortcuts, so you can access them with just one click. Overall, we highly rate the interface and usability, as they are functional and convenient.

Jackpot City Live Chat And Live Support

Communication methodContact
Email[email protected]
Phone1 800 768 1946
Live chatAccessible on the website
  • The Jackpot City live chat is the fastest way to contact customer support if you have any issues. The average response time is under 15 minutes, and it can be accessed right on the platform.
  • Phone support is available to players from a limited number of jurisdictions. Luckily, Canada is among them. All you need is to dial a phone number and report a problem or ask a question. Phone support is available during business hours.
  • Email is often used for complaints and disputes. Write to [email protected] using the email address you entered during registration. Be ready for their response to take up to several business days.

Avoid Simple Mistakes

As experienced casino reviewers, we have noticed that many new and even seasoned players make some simple mistakes that prevent them from having a fully positive gaming experience on the website. Thus, we recommend you to:

  • Here is a typical list of incorrect names Jackpot City that you should ignore if you see them – JackpotCity, Jack Pot City, Jackpots City, Jacpotcity, Jacpot City, City Jackpot, Jack City.
  • Not ignore the terms and conditions, as there is all the information you need to know about the provided services. Moreover, some potential fees and essential rules are listed there.
  • Learn the terms of the bonuses you claim so as not to miss important details, such as expiration date or wagering requirements.
  • Consider the Jackpot City live chat times to not to be disappointed with a slightly delayed response.
  • Check the games available in the lobby before registration to ensure that there are releases that you would like to play.
  • Do not make emotion-driven decisions when it comes to placing bets.
  • Always remember to check the jackpot lottery’s live results to ensure you do not miss a reward. 

Our Verdict

To sum up our Jackpot City review, the brand has an excellent reputation, and it accepts Canadian players. Therefore, you can enjoy generous rewards and flexible banking on the website. We should also mention robust security measures implemented by the operator to ensure the safety of funds for its customers. A quick tip for all new players: do not miss a chance to claim a signup reward and follow casino news so as not to miss any new promotions. We also recommend that you try games added to the game lobby recently to ensure you catch up with all the new trends and mechanics in the casino segment.

FAQ

Yes, given that Jackpot City holds an Ontario license, it is absolutely safe for players from Canada.
The reviewed casino is an online operator, so it does not have a land-based address. Its legal address is 9 Empire Stadium Street, Gzira, Malta.
The Jackpot City live dealer collection is a decent one. All of them give players a chance to enjoy a virtual betting experience.
Technical issues happen extremely rarely, but they might occur. If you face such an issue, wait until the problem is solved.
Emma Larsson
Author (Senior Content Strategist)
9 Articles
Emma Larsson, the Senior Content Strategist at Rather Dashing Games, brings over 8 years of experience in the online gambling industry. Her journey at Rather Dashing Games began as a Copywriter in 2014, advancing to Content Specialist in 2018, before assuming her current role in 2022. Emma’s diverse background in content creation, SEO, and player engagement enables her to develop and execute effective content strategies that resonate with Canadian readers. Her deep understanding of player needs and exceptional analytical skills make her an invaluable asset to the team.
VerifiedVerified by Head of Content: Alec Martinez
network 0network 1network 2